General FAQ & Payments
General Questions and Payments. For more specific questions on products, check the section for each of our 3 products!
General FAQ
- Where can I see reviews & feedback from the poker courses and coaches?
- I can't login or have another technical problem (videos not working) with the site
- Which computer and monitor set-up is best?
- My account got locked, what should I do now?
- Where can I find purchased poker courses?
- Are the videos/poker courses downloadable?
New Dashboard Guide
- How to join a coaching session
- Setting up your dashboard
- Adding rooms and the 3 affiliate types
- View Rankings
- The Best Rake-Back deals in the world
- Daily Results and Weekly Goals
Payments & Refunds
Courses & Coaching
Bugs & Technical Issues
Affiliate / Rakeback / Bonus
- What is the difference between CFP and BPC Points?
- CFP Points given for accomplishments or the site i play on have changed
- My poker account with affiliate XXX still appears as not verified in CFP. What should I do?
- My CFP point request got denied. What to do to get them accepted?
- What is Rakeback and how does it work?
- I have not received my rakeback, what should I do?